Every shoot is a single order object carrying its own pricing, appointment, media, corrections, licensing, and billing. That is what keeps volume manageable and makes account reporting possible.
Ordering, capture, delivery, and billing on one record.
Every shoot is one object that carries its own pricing, appointment, media, corrections, licensing, and invoice. That is what makes volume manageable instead of chaotic.
Account and team structure
One organization record holds the agents, properties, brand preferences, and billing profile so a new team member can order correctly on day one.
Organization, team, and member roles
Shared property library across the account
Per-agent ordering with account-level visibility
Brand and delivery preferences stored once
Governed ordering
Ordering follows the catalog the account agreed to. Pricing, add-ons, travel policy, and approval routing are calculated server-side rather than negotiated per shoot.
Account catalog and negotiated package visibility
Server-side pricing with order price snapshots
Quote routing for custom and commercial scope
Repeat-order and saved-property shortcuts
Delivery and media governance
Finished media moves through a defined status model with private delivery, correction handling, retention windows, and licensing attached to the order it came from.
Private, authorization-gated media collections
Documented capture-to-delivery status model
Correction requests tracked against the order
License terms recorded with each delivery
Billing and reporting
Central invoicing replaces per-shoot collection, and account reporting answers the questions a broker or controller actually asks at month end.
Media moves through defined states so a client can be told exactly where a listing stands without a phone call.
1Awaiting shoot
2Captured
3Uploading
4Editing
5Quality review
6Approved
7Ready for delivery
8Delivered
Why the status model matters at volume
A single listing can be tracked in a text thread. Forty listings a month cannot. The status model gives the account, the photographer, and the editor the same view of where work stands and what is blocking it.
Corrections are tracked against the order rather than restarting it
Delivery readiness is a state, not an opinion
Retention and archival rules apply from the delivery date
Licensing terms travel with the delivered collection
These are the operating commitments behind every order. Delivery targets are configured per account and shown on the order itself rather than agreed verbally after the shoot.
Commitment
Target
What it means
How it is measured
Appointment confirmation
Same business day
Requests received during business hours are answered with a confirmation or a scheduling question the same day.
Time from request to first response
Standard media delivery
Configured per account
The delivery target is set on the account and shown on the order rather than negotiated after the shoot.
Time from capture to delivery-ready collection
Correction turnaround
Reviewed on receipt
Correction requests are logged against the order, triaged, and returned without restarting the booking.
Time from correction request to revised asset
Weather-affected sessions
Rescheduled without penalty
Drone, twilight, and exterior work held for safety or light conditions is rebooked rather than charged.
Sessions rescheduled for documented conditions
Media retention
180 days
Delivered collections stay retrievable for the retention window before archival rules apply.
Days a delivered collection remains available
Targets are the operating standard for configured accounts. Weather, airspace, site access, and safety conditions can move a session; when they do, the order keeps its history and is rescheduled.
See the platform against your own workflow.
A working session covers how your team orders today, where media gets lost, and what the account structure needs to look like.